Terms of service

Terms & Conditions

Welcome to ZenvyPakistan. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

 

1. General

These Terms & Conditions govern your use of the ZenvyPakistan website and the purchase of products through it. By placing an order, you confirm that you are legally capable of entering into a binding agreement.

ZenvyPakistan reserves the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

 

 

2. Products & Services

We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, packaging, or appearance may occur due to lighting, screen settings, or product updates.

All products are subject to availability. We reserve the right to discontinue or limit quantities of any product at any time.

 

 

3. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • Payments must be made in full before order processing or cash on delivery.

  • ZenvyPakistan is not responsible for delays caused by payment gateway issues.

 

 

4. Order Acceptance & Cancellation

  • An order is considered confirmed only after successful payment and order confirmation.

  • ZenvyPakistan reserves the right to cancel any order due to pricing errors, stock unavailability, or suspicious activity.

  • In case of cancellation, any paid amount will be refunded as per our Refund Policy.

 

 

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to location, weather, or courier delays.

  • ZenvyPakistan is not liable for delays caused by third-party courier services.

  • Customers are responsible for providing accurate delivery information.

 

 

6. Returns, Exchanges & Refunds

All returns, exchanges, and refunds are governed by our Refund & Return Policy, available on the website. Please review it carefully before making a purchase.

 

 

7. User Responsibilities

By using our website, you agree:

  • Not to misuse or attempt to damage the website

  • Not to provide false or misleading information

  • Not to violate any applicable laws or regulations

Any misuse may result in termination of access to the website.

 

 

8. Limitation of Liability

ZenvyPakistan shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Use of products is at the customer’s discretion and responsibility.

 

 

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and maintaining confidentiality.

 

 

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of Pakistani courts.

 

 

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the official communication channels provided on our website.